FAQ

What are your play dough ingredients?

Flour

Salt

Cream of tartar

Vegetable oil

Small amount of fragrance oils

Food Coloring

Cinnamon (Brown dough)

What ages are your boxes for?

Busy Box Child boxes are designed for children 3-8 year olds.

We have a "Toddler Friendly" section that has bigger pieces for children between 1 1/2 to 3 with adult supervision, however, you know your child best.

All of of other kits that have small parts and are not designed for children under 3 and are still exploring with their mouths. Children should be supervised at all times

How long does your dough last?

Our dough can last for months if massaged and played with consistently, and stored well-sealed. 

Where is your dough produced?

In Los Angeles, California! All of our dough is hand-crafted in our dough kitchen which is a professional production facility dedicated to our dough-making only. Our dough fairies wear gloves and have their hair covered. We take cleanliness and safety very seriously!

What if my child eats the dough?

The dough will taste very salty! Even though our play dough is made from 100% non-toxic ingredients, our dough is a TOY product and is NOT edible.

How fast do you ship out boxes?

We want you to have your order asap so we try to ship within 3-5 working days of your order.

What is your return policy?

We will honor your return within 5 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it and in original packaging.

You can email us at Busyboxchild@gmail.com and we return instructions.

Once your order is received and inspected we will send you an email to notify you of your return.

Non returnable items include the following:

-Gift Cards

-Seasonable items

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, shipping cost will be deducted from your refund.

How do you determine shipping cost?

Our shipping charges are based on USPS and UPS box size and weight charges. We do not add additional fees to shipping.

When do your subscription boxes ship?

Subscription boxes ship by the 15th of each month. If you buy a subscription after the 15th of the month, it will ship the following month by the 15th.

If you want your first box right away, please send us an email with your order number and let us know.

Do you ship Worldwide?

We currently only ship to the US at this time.Â