FAQ

What are your play dough ingredients?

Flour

Salt

Cream of tartar

Vegetable oil

small amount of fragrance oils

Food Coloring

Cinnamon (Brown dough)

How fast do you ship out Boxes?

We want you to have your order asap so we try to ship within 3-5 working days of your order.

What is your return policy?

We will honor your return within 5 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it and in original packaging.

You can email us at Busyboxchild@gmail.com and we return instructions.

Once your order is received and inspected we will send you an email to notify you of your return.

Non returnable items include the following:

-Gift Cards

-Seasonable items

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, shipping cost will be deducted from your refund.

How Do You Determine Shipping Cost?

Our shipping charges are based on USPS and UPS box size and weight charges. We do not add additional fees to shipping.

When do your subscription Boxes Ship?

Subscription boxes ship by the 15th of each month. If you buy a subscription after the 15th of the month, it will ship the following month by the 15th.

If you want your first box right away, please send us an email with your order number and let us know.